General
All agreements for the supply (and installation if agreed) by Moyseys Interiors Limited to the buyer will be subject to the following terms and conditions.
Orders
When an order has been place and deposit paid, you are entering in to a contract with Moyseys Interiors LTD for the supply and fitting of materials. If, on placement of your order with our supplier, we are informed there is a change in cost or availability we will inform you as soon as possible. If any said change is unsatisfactory to you we will fully refund deposit
Prices and quotations
All quotes are subject to amendments and we reserve the right to correct/amend prices as necessary. Quotes are given under the assumption the subfloor is in good condition, It’s not always possible to inspect all of the subfloor on a site visit.
Delivery/fitting dates
Any delivery, fitting dates and times are on a ‘best endeavour basis’. The company is not liable for any delay, however caused.
Furniture moving/uplifting old materials
Every care is taken by the fitters on moving of furniture and removal of old materials. We will not be liable for any accidental damages. If, on fitting date, the fitters find there is furniture to be moved or uplifting required and has not been agreed in quote, an additional charge will be made.
Pipes and Cables
It is the requirement of the customer to inform the company/fitters of the location of any underfloor heating, gas/water pipes or electrical wiring that may be at risk of damage due to installation of goods. No liability will be accepted by the fitters/company with regards to damage in relation to above if such information is not given.
Subfloor Preparation
Subfloor preparation is available to our customers. This could involve latex smoothing compound, feather finish compound and varying thickness of plywood. These products are to insure your flooring is being fitted on a smooth surface. It is no a guarantee your floor will be level. Some luxury vinyl tiles or sheet vinyl may show slight undulation once fitted, this is mainly due to some angles of natural light and ceiling lights. This is an acceptable level of smoothness within flooring tolerance guidelines and will not be replaced.
Fitting
Every care is taken by fitters, however, sometimes scuff marks are possible, especially on new decoration work that has not fully dried. We will not be liable for any accidental damage.
Sisal, Coir, Seagrass and Unnatural flooring
These products have a very natural/organic weave to them and when fitted, customers need to be aware that the material nay not appear as straight as a standard manufactured product. Some types of these products can have the tendency to fray at the edges and joins over time. This is a natural and acceptable occurrence and will not be replaced.
Door Trimming
Doors may need to be trimmed to allow clearance depending on the depth of the material chosen. Fitters may undertake this at the agreement of the customer at an additional cost. If customer has any fire doors, external doors or non-wooden doors that require trimming, this will need to be carried out by a specialist tradesman. This is not a service we can carry out or arrange.
Payment Terms
The remainder of the balance is to be paid within 24 hours of final invoice. The company reserves the right to repossess the goods in the event of non-payment of outstanding balance.